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Volume 4 Issue 11 November 2017 Top 20 Articles published
after 11/1/2013 (cites as of 11/30/2017)
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Rank
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Cites
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Article
Title
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Authors
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Journal/Year
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1
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262
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A new
criterion for assessing discriminant validity in variance-based structural
equation modeling
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Henseler, Jorg;
Ringle, Christian M.; Sarstedt,
Marko
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JOURNAL
OF THE ACADEMY OF MARKETING SCIENCE/JAN 2015
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2
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164
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You are what you can access: Sharing and collaborative
consumption online
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Belk,
Russell
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JOURNAL
OF BUSINESS RESEARCH/AUG 2014
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3
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146
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Consumer Brand Engagement in Social Media:
Conceptualization, Scale Development and Validation
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Hollebeek, Linda D.; Glynn, Mark S.;
Brodie, Roderick J.
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JOURNAL
OF INTERACTIVE MARKETING/MAY 2014
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4
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125
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Institutions and axioms: an extension and update of
service-dominant logic
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Vargo, Stephen L.; Lusch,
Robert F.
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JOURNAL
OF THE ACADEMY OF MARKETING SCIENCE/JAN 2016
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5
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100
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How Smart, Connected Products Are Transforming
Competition
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Porter,
Michael E.; Heppelmann, James E.
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HARVARD
BUSINESS REVIEW/NOV 2014
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5
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100
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The Role of Customer Engagement Behavior in Value
Co-Creation: A Service System Perspective
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Jaakkola, Elina;
Alexander, Matthew
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JOURNAL
OF SERVICE RESEARCH/AUG 2014
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7
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93
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Embrace perform model: Complexity theory, contrarian
case analysis, and multiple realities
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Woodside,
Arch G.
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JOURNAL
OF BUSINESS RESEARCH/DEC 2014
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8
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91
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Managing brands and customer engagement in online brand
communities
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Wirtz, Jochen; den Ambtman, Anouk; Bloemer, Josee; Horvath, Csilla; Ramaseshan, B.; van de Klundert,
Joris; Canli, Zeynep Gurhan; Kandampully, Jay
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JOURNAL
OF SERVICE MANAGEMENT/2013
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9
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89
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Managing Customer Relationships in the Social Media Era:
Introducing the Social CRM House
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Malthouse, Edward C.; Haenlein, Michael; Skiera,
Bernd; Wege, Egbert; Zhang, Michael
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JOURNAL
OF INTERACTIVE MARKETING/NOV 2013
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10
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88
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Organizational innovation as an enabler of technological
innovation capabilities and firm performance
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Cannson, Cesar; Villar-Lopez,
Ana
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JOURNAL
OF BUSINESS RESEARCH/JAN 2014
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11
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84
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Social
Media Metrics - A Framework and Guidelines for Managing Social Media
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Peters,
Kay; Chen, Yubo; Kaplan, Andreas M.; Ognibeni, Bjoern; Pauwels, Koen
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JOURNAL
OF INTERACTIVE MARKETING/NOV 2013
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12
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80
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Applying complexity theory to deepen service dominant
logic: Configural analysis of customer
experience-and-outcome assessments of professional services for personal
transformations
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Wu,
Pei-Ling; Yeh, Shih-Shuo;
Huan, Tzung-Cheng (T.
C. ); Woodside, Arch G.
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JOURNAL
OF BUSINESS RESEARCH/AUG 2014
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13
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77
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The Impact of Corporate Sustainability on Organizational
Processes and Performance
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Eccles,
Robert G.; Ioannou, Ioannis;
Serafeim, George
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MANAGEMENT
SCIENCE/NOV 2014
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14
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75
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Advertiser Risk Taking, Campaign Originality, and
Campaign Performance
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Wang, Guangping; Dou, Wenyu; Li, Hairong; Zhou, Nan
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JOURNAL
OF ADVERTISING/2013
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15
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74
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From Multi-Channel Retailing to Omni-Channel Retailing Introduction
to the Special Issue on Multi-Channel Retailing
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Verhoef, Peter C.; Kannan, P. K.; Inman, J.
Jeffrey
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JOURNAL
OF RETAILING/JUN 2015
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15
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74
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Financial Literacy, Financial Education, and Downstream
Financial Behaviors
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Fernandes, Daniel; Lynch, John G., Jr.; Netemeyer, Richard G.
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MANAGEMENT
SCIENCE/AUG 2014
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15
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74
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When the Recipe Is More Important Than the Ingredients:
A Qualitative Comparative Analysis (QCA) of Service Innovation
Configurations
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Ordanini, Andrea; Parasuraman,
A.; Rubera, Gaia
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JOURNAL
OF SERVICE RESEARCH/MAY 2014
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15
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74
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Managing Brands in the Social Media Environment
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Gensler,
Sonja; Voelckner, Franziska;
Liu-Thompkins, Yuping; Wiertz,
Caroline
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JOURNAL
OF INTERACTIVE MARKETING/NOV 2013
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19
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71
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Coopetition-Quo vadis? Past
accomplishments and future challenges
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Bengtsson, Maria; Kock,
Soren
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INDUSTRIAL
MARKETING MANAGEMENT/FEB 2014
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20
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69
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How does corporate social responsibility contribute to
firm financial performance? The mediating role of competitive advantage,
reputation, and customer satisfaction
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Saeidi, Sayedeh Parastoo; Sofian, Saudah; Saeidi, Parvaneh; Saeidi, Sayyedeh Parisa; Saaeidi, Seyyed Alireza
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JOURNAL
OF BUSINESS RESEARCH/FEB 2015
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20
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69
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Social media technology usage and customer relationship
performance: A capabilities-based examination of social CRM
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Trainor,
Kevin J.; Andzulis, James (Mick); Rapp, Adam; Agnihotri, Raj
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JOURNAL
OF BUSINESS RESEARCH/JUN 2014
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20
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69
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The future of research on entrepreneurial intentions
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Fayolle, Alain; Linan,
Francisco
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JOURNAL
OF BUSINESS RESEARCH/MAY 2014
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