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Volume
4 Issue 10 October 2017 Top 20 Articles published after
10/1/2013 (cites as of 10/31/2017)
click here for past issues
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Rank
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Cites
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Article
Title
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Authors
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Journal/Year
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1
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243
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A new criterion for assessing discriminant validity in
variance-based structural equation modeling
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Henseler, Jorg;
Ringle, Christian M.; Sarstedt,
Marko
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JOURNAL OF THE ACADEMY OF MARKETING SCIENCE/JAN 2015
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2
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147
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Extended Self in a Digital World
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Belk, Russell W.
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JOURNAL OF CONSUMER RESEARCH/OCT 2013
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3
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139
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You are what you can access: Sharing and collaborative
consumption online
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Belk, Russell
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JOURNAL OF BUSINESS RESEARCH/AUG 2014
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4
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134
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Consumer Brand Engagement in Social Media:
Conceptualization, Scale Development and Validation
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Hollebeek, Linda D.; Glynn,
Mark S.; Brodie, Roderick J.
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JOURNAL OF INTERACTIVE MARKETING/MAY 2014
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5
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115
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Institutions and axioms: an extension and update of
service-dominant logic
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Vargo, Stephen L.; Lusch, Robert F.
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JOURNAL OF THE ACADEMY OF MARKETING SCIENCE/JAN 2016
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6
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98
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The Strategy That Will Fix Health Care
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Porter, Michael E.; Lee, Thomas H.
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HARVARD BUSINESS REVIEW/OCT 2013
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7
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92
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The Role of Customer Engagement Behavior in Value
Co-Creation: A Service System Perspective
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Jaakkola, Elina;
Alexander, Matthew
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JOURNAL OF SERVICE RESEARCH/AUG 2014
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8
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91
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Embrace perform model: Complexity theory, contrarian
case analysis, and multiple realities
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Woodside, Arch G.
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JOURNAL OF BUSINESS RESEARCH/DEC 2014
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8
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91
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How Smart, Connected Products Are Transforming
Competition
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Porter, Michael E.; Heppelmann,
James E.
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HARVARD BUSINESS REVIEW/NOV 2014
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10
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89
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Managing brands and customer engagement in online brand
communities
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Wirtz, Jochen;
den Ambtman, Anouk; Bloemer,
Josee; Horvath, Csilla;
Ramaseshan, B.; van de Klundert,
Joris; Canli, Zeynep Gurhan; Kandampully, Jay
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JOURNAL OF SERVICE MANAGEMENT/2013
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11
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84
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Organizational innovation as an enabler of technological
innovation capabilities and firm performance
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Cannson, Cesar; Villar-Lopez, Ana
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JOURNAL OF BUSINESS RESEARCH/JAN 2014
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11
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84
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Managing Customer Relationships in the Social Media Era:
Introducing the Social CRM House
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Malthouse, Edward C.; Haenlein, Michael; Skiera,
Bernd; Wege, Egbert; Zhang, Michael
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JOURNAL OF INTERACTIVE MARKETING/NOV 2013
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13
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82
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Social Media Metrics - A Framework and Guidelines for
Managing Social Media
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Peters, Kay; Chen, Yubo;
Kaplan, Andreas M.; Ognibeni, Bjoern;
Pauwels, Koen
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JOURNAL OF INTERACTIVE MARKETING/NOV 2013
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14
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78
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Applying complexity theory to deepen service dominant
logic: Configural analysis of customer
experience-and-outcome assessments of professional services for personal
transformations
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Wu, Pei-Ling; Yeh, Shih-Shuo; Huan, Tzung-Cheng (T. C. ); Woodside, Arch G.
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JOURNAL OF BUSINESS RESEARCH/AUG 2014
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15
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75
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Advertiser Risk Taking, Campaign Originality, and
Campaign Performance
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Wang, Guangping; Dou, Wenyu; Li, Hairong; Zhou, Nan
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JOURNAL OF ADVERTISING/2013
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16
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74
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When the Recipe Is More Important Than the Ingredients:
A Qualitative Comparative Analysis (QCA) of Service Innovation
Configurations
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Ordanini, Andrea; Parasuraman, A.; Rubera, Gaia
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JOURNAL OF SERVICE RESEARCH/MAY 2014
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17
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72
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The Impact of Corporate Sustainability on Organizational
Processes and Performance
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Eccles, Robert G.; Ioannou, Ioannis; Serafeim, George
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MANAGEMENT SCIENCE/NOV 2014
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18
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70
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Financial Literacy, Financial Education, and Downstream
Financial Behaviors
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Fernandes, Daniel; Lynch, John
G., Jr.; Netemeyer, Richard G.
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MANAGEMENT SCIENCE/AUG 2014
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18
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70
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Managing Brands in the Social Media Environment
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Gensler, Sonja; Voelckner, Franziska; Liu-Thompkins, Yuping;
Wiertz, Caroline
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JOURNAL OF INTERACTIVE MARKETING/NOV 2013
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20
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69
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Coopetition-Quo vadis? Past
accomplishments and future challenges
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Bengtsson, Maria; Kock, Soren
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INDUSTRIAL MARKETING MANAGEMENT/FEB 2014
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