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Volume 4
Issue 5 May 2017 Top 20 Articles published after 5/1/2013 (cites as of
5/31/2017)
click here for past issues
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Rank
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Cites
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Article
Title
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Authors
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Journal/Year
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1
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159
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A new
criterion for assessing discriminant validity in variance-based structural
equation modeling
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Henseler, Jorg;
Ringle, Christian M.; Sarstedt,
Marko
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JOURNAL
OF THE ACADEMY OF MARKETING SCIENCE / JAN 2015
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2
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115
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Extended
Self in a Digital World
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Belk,
Russell W.
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JOURNAL
OF CONSUMER RESEARCH / OCT 2013
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3
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100
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The
Impact of Corporate Social Responsibility on Firm Value: The Role of
Customer Awareness
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Servaes, Henri; Tamayo, Ane
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MANAGEMENT
SCIENCE / MAY 2013
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4
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97
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Consumer
Brand Engagement in Social Media: Conceptualization, Scale Development and
Validation
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Hollebeek, Linda D.; Glynn, Mark S.;
Brodie, Roderick J.
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JOURNAL
OF INTERACTIVE MARKETING / MAY 2014
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5
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87
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You
are what you can access: Sharing and collaborative consumption online
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Belk,
Russell
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JOURNAL
OF BUSINESS RESEARCH / AUG 2014
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6
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81
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Customer
value co-creation behavior: Scale development and validation
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Yi, Youjae; Gong, Taeshik
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JOURNAL
OF BUSINESS RESEARCH / SEP 2013
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7
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79
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Transformative
service research: An agenda for the future
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Anderson,
Laurel; Ostrom, Amy L.; Corus, Canan; Fisk, Raymond P.; Gallan,
Andrew S.; Giraldo, Mario; Mende, Martin; Mulder,
Mark; Rayburn, Steven W.; Rosenbaum, Mark S.; Shirahada,
Kunio; Williams, Jerome D.
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JOURNAL
OF BUSINESS RESEARCH / AUG 2013
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8
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75
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The
Strategy That Will Fix Health Care
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Porter,
Michael E.; Lee, Thomas H.
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HARVARD
BUSINESS REVIEW / OCT 2013
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9
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74
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The
Role of Customer Engagement Behavior in Value Co-Creation: A Service System
Perspective
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Jaakkola, Elina;
Alexander, Matthew
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JOURNAL
OF SERVICE RESEARCH / AUG 2014
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10
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73
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Embrace
perform model: Complexity theory, contrarian case analysis, and multiple
realities
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Woodside,
Arch G.
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JOURNAL
OF BUSINESS RESEARCH / DEC 2014
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11
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71
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Managing
brands and customer engagement in online brand communities
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Wirtz, Jochen; den Ambtman, Anouk; Bloemer, Josee; Horvath, Csilla; Ramaseshan, B.; van de Klundert,
Joris; Canli, Zeynep Gurhan; Kandampully, Jay
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JOURNAL
OF SERVICE MANAGEMENT / JUN 2013
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12
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70
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Institutions
and axioms: an extension and update of service-dominant logic
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Vargo, Stephen L.; Lusch,
Robert F.
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JOURNAL
OF THE ACADEMY OF MARKETING SCIENCE / JAN 2016
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12
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70
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Applying
complexity theory to deepen service dominant logic: Configural
analysis of customer experience-and-outcome assessments of professional
services for personal transformations
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Wu,
Pei-Ling; Yeh, Shih-Shuo;
Huan, Tzung-Cheng (T.
C. ); Woodside, Arch G.
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JOURNAL
OF BUSINESS RESEARCH / AUG 2014
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14
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69
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How
Smart, Connected Products Are Transforming Competition
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Porter,
Michael E.; Heppelmann, James E.
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HARVARD
BUSINESS REVIEW / NOV 2014
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15
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66
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Organizational
innovation as an enabler of technological innovation capabilities and firm
performance
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Cannson, Cesar; Villar-Lopez,
Ana
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JOURNAL
OF BUSINESS RESEARCH / JAN 2014
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16
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62
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Social
Media Metrics - A Framework and Guidelines for Managing Social Media
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Peters,
Kay; Chen, Yubo; Kaplan, Andreas M.; Ognibeni, Bjoern; Pauwels, Koen
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JOURNAL
OF INTERACTIVE MARKETING / NOV 2013
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16
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62
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Enabling
service innovation: A dynamic capabilities approach
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Kindstrom, Daniel; Kowalkowski,
Christian; Sandberg, Erik
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JOURNAL
OF BUSINESS RESEARCH / AUG 2013
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18
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59
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Managing
Customer Relationships in the Social Media Era: Introducing the Social CRM
House
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Malthouse, Edward C.; Haenlein, Michael; Skiera,
Bernd; Wege, Egbert; Zhang, Michael
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JOURNAL
OF INTERACTIVE MARKETING / NOV 2013
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19
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57
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Financial
Literacy, Financial Education, and Downstream Financial Behaviors
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Fernandes, Daniel; Lynch, John G.,
Jr.; Netemeyer, Richard G.
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MANAGEMENT
SCIENCE / AUG 2014
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20
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55
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When
the Recipe Is More Important Than the Ingredients: A Qualitative
Comparative Analysis (QCA) of Service Innovation Configurations
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Ordanini, Andrea; Parasuraman,
A.; Rubera, Gaia
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JOURNAL
OF SERVICE RESEARCH / MAY 2014
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