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   Volume 10 Issue 10 October 2023 Top 20
  Articles published after 10/1/2019 (cites as of 10/31/2023)  | 
 
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   Introduction: With high-powered search-engines, individual journals become less
  relevant.   Rather than browsing the
  latest issue, researchers can search for peer-reviewed articles in their often
  narrow specialties.  Although efficient, researchers may be less
  aware of hot topics outside their specialty. This website (www.marketingscience.org) hopes to
  mitigate that problem by publishing a meta-journal.  It allows marketing researchers to
  view the latest high-impact articles
  across all marketing journals.  To insure objectivity, we evaluate impact
  using traditional data from the Social Science Citation Index
  (SSCI, SCI-EXPANDED, A&HCI).  We
  include journals based on Google Scholar’s journal h5-index.  We define marketing journals as scholarly journals either with relevant keywords in their title or with a
  marketing department.  That list is here.  Each meta-journal issue contains the top 20
  most cited marketing articles as defined by web-of-science
  (e.g., reviews are not articles) in a four-year moving window.  This recent window should still be
  sufficiently long to ensure both stability (>30 cites per article) and
  variation (i.e., new articles) across months given SSCI weekly updates.  Note: 
  When articles tie (on number of citations), the latest article is
  ranked first. Note: We are now excluding JBR because most articles are
  reviews rather than primary studies.   S. Shugan Maintained by Qiaoni Shi;  However, S.
  Shugan is responsible for all errors and omissions.  | 
 
| 
   Rank  | 
  
   Cites  | 
  
   Article
  Title  | 
  
   Authors  | 
  
   Journal/Year  | 
 
| 
   1  | 
  
   924  | 
  
   Predictive model assessment in PLS-SEM: guidelines for using PLSpredict  | 
  
   Shmueli, Galit; Sarstedt, Marko; Hair, Joseph F.; Cheah, Jun-Hwa; Ting, Hiram; Vaithilingam, Santha; Ringle, Christian M.  | 
  
   EUROPEAN JOURNAL OF MARKETING/NOV 11 2019  | 
 
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  | 
  
      | 
  
      | 
  
      | 
  
      | 
 
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   2  | 
  
   481  | 
  
   Corporate Social Responsibility and Firm Risk: Theory and Empirical Evidence  | 
  
   Albuquerque, Rui; Koskinen, Yrjo; Zhang, Chendi  | 
  
   MANAGEMENT SCIENCE/OCT 2019  | 
 
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  | 
  
      | 
  
      | 
  
      | 
  
      | 
 
| 
   3  | 
  
   461  | 
  
   How artificial intelligence will change the future of marketing  | 
  
   Davenport, Thomas; Guha, Abhijit; Grewal, Dhruv; Bressgott, Timna  | 
  
   JOURNAL OF THE ACADEMY OF MARKETING SCIENCE/JAN 2020  | 
 
| 
   
  | 
  
      | 
  
      | 
  
      | 
  
      | 
 
| 
   4  | 
  
   393  | 
  
   The future of social media in marketing  | 
  
   Appel, Gil; Grewal, Lauren; Hadi, Rhonda; Stephen, Andrew T.  | 
  
   JOURNAL OF THE ACADEMY OF MARKETING SCIENCE/JAN 2020  | 
 
| 
   
  | 
  
      | 
  
      | 
  
      | 
  
      | 
 
| 
   5  | 
  
   383  | 
  
   Resistance to Medical Artificial Intelligence  | 
  
   Longoni, Chiara; Bonezzi, Andrea; Morewedge, Carey K.  | 
  
   JOURNAL OF CONSUMER RESEARCH/DEC 2019  | 
 
| 
   
  | 
  
      | 
  
      | 
  
      | 
  
      | 
 
| 
   6  | 
  
   332  | 
  
   Scientific procedures and rationales for systematic literature reviews (SPAR-4-SLR)  | 
  
   Paul, Justin; Lim, Weng Marc; O'Cass, Aron; Hao, Andy Wei; Bresciani, Stefano  | 
  
   INTERNATIONAL JOURNAL OF CONSUMER STUDIES/May 2021  | 
 
| 
   
  | 
  
      | 
  
      | 
  
      | 
  
      | 
 
| 
   7  | 
  
   297  | 
  
   Explainable AI: from black box to glass box  | 
  
   Rai, Arun  | 
  
   JOURNAL OF THE ACADEMY OF MARKETING SCIENCE/JAN 2020  | 
 
| 
   
  | 
  
      | 
  
      | 
  
      | 
  
      | 
 
| 
   8  | 
  
   282  | 
  
   Distributed Ledgers and Operations: What Operations Management Researchers Should Know About Blockchain Technology  | 
  
   Babich, Volodymyr; Hilary, Gilles  | 
  
   M&SOM-MANUFACTURING & SERVICE OPERATIONS MANAGEMENT/MAR-APR 2020  | 
 
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  | 
  
      | 
  
      | 
  
      | 
  
      | 
 
| 
   9  | 
  
   272  | 
  
   Uniting the Tribes: Using Text for Marketing Insight  | 
  
   Berger, Jonah; Humphreys, Ashlee; Ludwig, Stephan; Moe, Wendy W.; Netzer, Oded; Schweidel, David A.  | 
  
   JOURNAL OF MARKETING/JAN 2020  | 
 
| 
   
  | 
  
      | 
  
      | 
  
      | 
  
      | 
 
| 
   9  | 
  
   272  | 
  
   Frontiers: Machines vs. Humans: The Impact of Artificial Intelligence Chatbot Disclosure on Customer Purchases  | 
  
   Luo, Xueming; Tong, Siliang; Fang, Zheng; Qu, Zhe  | 
  
   MARKETING SCIENCE/NOV-DEC 2019  | 
 
| 
   
  | 
  
   
  | 
  
   
  | 
  
   
  | 
  
   
  | 
 
| 
   11  | 
  
   260  | 
  
   Customer experience: fundamental premises and implications for research  | 
  
   Becker, Larissa; Jaakkola, Elina  | 
  
   JOURNAL OF THE ACADEMY OF MARKETING SCIENCE/JUL 2020  | 
 
| 
   
  | 
  
      | 
  
      | 
  
      | 
  
      | 
 
| 
   12  | 
  
   258  | 
  
   To recover faster from Covid-19, open up: Managerial implications from an open innovation perspective  | 
  
   Chesbrough, Henry  | 
  
   INDUSTRIAL MARKETING MANAGEMENT/JUL 2020  | 
 
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  | 
  
      | 
  
      | 
  
      | 
  
      | 
 
| 
   13  | 
  
   248  | 
  
   Technological disruptions in services: lessons from tourism and hospitality  | 
  
   Buhalis, Dimitrios; Harwood, Tracy; Bogicevic, Vanja; Viglia, Giampaolo; Beldona, Srikanth; Hofacker, Charles  | 
  
   JOURNAL OF SERVICE MANAGEMENT/OCT 16 2019  | 
 
| 
   
  | 
  
      | 
  
      | 
  
      | 
  
      | 
 
| 
   14  | 
  
   247  | 
  
   Financial literacy: A systematic review and bibliometric analysis  | 
  
   Goyal, Kirti; Kumar, Satish  | 
  
   INTERNATIONAL JOURNAL OF CONSUMER STUDIES/JAN 2021  | 
 
| 
   
  | 
  
      | 
  
      | 
  
      | 
  
      | 
 
| 
   15  | 
  
   245  | 
  
   Task-Dependent Algorithm Aversion  | 
  
   Castelo, Noah; Bos, Maarten W.; Lehmann, Donald R.  | 
  
   JOURNAL OF MARKETING RESEARCH/OCT 2019  | 
 
| 
   
  | 
  
      | 
  
      | 
  
      | 
  
      | 
 
| 
   16  | 
  
   244  | 
  
   Industry 4.0: Opportunities and Challenges for Operations Management  | 
  
   Olsen, Tava Lennon; Tomlin, Brian  | 
  
   M&SOM-MANUFACTURING & SERVICE OPERATIONS MANAGEMENT/JAN-FEB 2020  | 
 
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      | 
 
| 
   17  | 
  
   243  | 
  
   Engaged to a Robot? The Role of AI in Service  | 
  
   Huang, Ming-Hui; Rust, Roland T.  | 
  
   JOURNAL OF SERVICE RESEARCH/FEB 2021  | 
 
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      | 
 
| 
   18  | 
  
   226  | 
  
   Service robot implementation: a theoretical framework and research agenda  | 
  
   Belanche, Daniel; Casalo, Luis, V; Flavian, Carlos; Schepers, Jeroen  | 
  
   SERVICE INDUSTRIES JOURNAL/MAR 11 2020  | 
 
| 
   
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      | 
  
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      | 
  
      | 
 
| 
   19  | 
  
   216  | 
  
   Social media influencer marketing: A systematic review, integrative framework and future research agenda  | 
  
   Vrontis, Demetris; Makrides, Anna; Christofi, Michael; Thrassou, Alkis  | 
  
   INTERNATIONAL JOURNAL OF CONSUMER STUDIES/JUL 2021  | 
 
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  | 
  
      | 
  
      | 
  
      | 
  
      | 
 
| 
   20  | 
  
   210  | 
  
   The future of in-store technology  | 
  
   Grewal, Dhruv; Noble, Stephanie M.; Roggeveen, Anne L.; Nordfalt, Jens  | 
  
   JOURNAL OF THE ACADEMY OF MARKETING SCIENCE/JAN 2020  | 
 
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   Warrington
  College of Business, University of Florida, Gainesville, FL 32611-7155 email: steven.shugan<at>warrington.ufl.edu  | 
  
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   ©2014 University of
  Florida  | 
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Shugan
5/9/1951 072-34-5678