Shugan’s Top20 Marketing Meta Journal

 at the University of Florida

 

 

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Shugan’s Top 20 Marketing Meta-Journal (Most Cited Marketing Articles)

 

Introduction:

With high-powered search-engines, individual journals become less relevant.   Rather than browsing the latest issue, researchers can search for peer-reviewed articles in their often narrow specialties.  Although efficient, researchers may be less aware of hot topics outside their specialty.

This website (www.marketingscience.org) hopes to mitigate that problem by publishing a meta-journal.  It allows marketing researchers to view the latest high-impact articles across all marketing journals.  To insure objectivity, we evaluate impact using traditional data from the Social Science Citation Index (SSCI, SCI-EXPANDED, A&HCI).  We include journals based on Google Scholar’s journal h5-index.  We define marketing journals as scholarly journals either with relevant keywords in their title or with a marketing department.  That list is here.  Each meta-journal issue contains the top 20 most cited marketing articles as defined by web-of-science (e.g., reviews are not articles) in a four-year moving window.  This recent window should still be sufficiently long to ensure both stability (>30 cites per article) and variation (i.e., new articles) across months given SSCI weekly updates.  Note:  When articles tie (on number of citations), the latest article is ranked first.   S. Shugan

Maintained by Qiaoni Shi;  However, S. Shugan is responsible for all errors and omissions.

Volume 8 Issue 5 May 2021 Top 20 Articles published after 5/1/2017 (cites as of 5/31/2021)  

Rank

Cites

Article Title

Authors

Journal/Year

1

598

The Rise of the Sharing Economy: Estimating the Impact of Airbnb on the Hotel Industry

Zervas, Georgios; Proserpio, Davide; Byers, John W.

JOURNAL OF MARKETING RESEARCH/OCT 2017

 

 

 

 

 

2

357

Customer engagement: the construct, antecedents, and consequences

Pansari, Anita; Kumar, V.

JOURNAL OF THE ACADEMY OF MARKETING SCIENCE/MAY 2017

 

 

 

 

 

3

292

Mirror, mirror on the wall: a comparative evaluation of composite-based structural equation modeling methods

Hair, Joseph F.; Hult, G. Tomas M.; Ringle, Christian M.; Sarstedt, Marko; Thiele, Kai Oliver

JOURNAL OF THE ACADEMY OF MARKETING SCIENCE/SEP 2017

 

 

 

 

 

4

278

An Analysis of Data Quality: Professional Panels, Student Subject Pools, and Amazon's Mechanical Turk

Kees, Jeremy; Berry, Christopher; Burton, Scot; Sheehan, Kim

JOURNAL OF ADVERTISING/2017

 

 

 

 

 

5

256

Artificial Intelligence in Service

Huang, Ming-Hui; Rust, Roland T.

JOURNAL OF SERVICE RESEARCH/MAY 2018

 

 

 

 

 

6

246

S-D logic-informed customer engagement: integrative framework, revised fundamental propositions, and application to CRM

Hollebeek, Linda D.; Srivastava, Rajendra K.; Chen, Tom

JOURNAL OF THE ACADEMY OF MARKETING SCIENCE/JAN 2019

 

 

 

 

 

7

242

Toward a theory of customer engagement marketing

Harmeling, Colleen M.; Moffett, Jordan W.; Arnold, Mark J.; Carlson, Brad D.

JOURNAL OF THE ACADEMY OF MARKETING SCIENCE/MAY 2017

 

 

 

 

 

8

230

Bridging Design and Behavioral Research With Variance-Based Structural Equation Modeling

Henseler, Jorg

JOURNAL OF ADVERTISING/2017

 

 

 

 

 

9

206

Brave new world: service robots in the frontline

Wirtz, Jochen; Patterson, Paul G.; Kunz, Werner H.; Gruber, Thorsten; Lu, Vinh Nhat; Paluch, Stefanie; Martins, Antje

JOURNAL OF SERVICE MANAGEMENT/2018

 

 

 

 

 

10

171

Customer experience management: toward implementing an evolving marketing concept

Homburg, Christian; Jozic, Danijel; Kuehnl, Christina

JOURNAL OF THE ACADEMY OF MARKETING SCIENCE/MAY 2017

 

 

 

 

 

11

161

Crowdsourcing Consumer Research

Goodman, Joseph K.; Paolacci, Gabriele

JOURNAL OF CONSUMER RESEARCH/JUN 2017

 

 

 

 

 

12

154

Service Encounter 2.0: An investigation into the roles of technology, employees and customers

Lariviere, Bait; Bowen, David; Andreassen, Tor W.; Kunz, Werner; Sirianni, Nancy J.; Voss, Chris; Wuenderlich, Nancy V.; De Keyser, Arne

JOURNAL OF BUSINESS RESEARCH/OCT 2017

 

 

 

 

 

13

153

Omnichannel Retail Operations with Buy-Online-and-Pick-up-in-Store

Gao, Fei; Su, Xuanming

MANAGEMENT SCIENCE/AUG 2017

 

 

 

 

 

14

145

A triadic framework for collaborative consumption (CC): Motives, activities and resources & capabilities of actors

Benoit, Sabine; Baker, Thomas L.; Bolton, Ruth N.; Gruber, Thorsten; Kandampully, Jay

JOURNAL OF BUSINESS RESEARCH/OCT 2017

 

 

 

 

 

15

133

Predictive model assessment in PLS-SEM: guidelines for using PLSpredict

Shmueli, Galit; Sarstedt, Marko; Hair, Joseph F.; Cheah, Jun-Hwa; Ting, Hiram; Vaithilingam, Santha; Ringle, Christian M.

EUROPEAN JOURNAL OF MARKETING/NOV 11 2019

 

 

 

 

 

16

130

Knowledge-based human resource management practices, intellectual capital and innovation

Kianto, Aino; Saenz, Josune; Aramburu, Nekane

JOURNAL OF BUSINESS RESEARCH/DEC 2017

 

 

 

 

 

17

123

What is co-creation? An interactional creation framework and its implications for value creation

Ramaswamy, Venkat; Ozcan, Kerimcan

JOURNAL OF BUSINESS RESEARCH/MAR 2018

 

 

 

 

 

18

122

Rethinking some of the rethinking of partial least squares

Hair, Joseph F.; Sarstedt, Marko; Ringle, Christian M.

EUROPEAN JOURNAL OF MARKETING/2019

 

 

 

 

 

18

122

The Role of Surge Pricing on a Service Platform with Self-Scheduling Capacity

Cachon, Gerard P.; Daniels, Kaitlin M.; Lobel, Ruben

M&SOM-MANUFACTURING & SERVICE OPERATIONS MANAGEMENT/SUM 2017

 

 

 

 

 

20

121

Service encounters, experiences and the customer journey: Defining the field and a call to expand our lens

Voorhees, Clay M.; Fombelle, Paul W.; Gregoire, Yany; Bone, Sterling; Gustafsson, Anders; Sousa, Rui; Walkowiak, Travis

JOURNAL OF BUSINESS RESEARCH/OCT 2017

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

                       

 

 

 

 

 

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Warrington College of Business, University of Florida, Gainesville, FL 32611-7155

email: steven.shugan<at>warrington.ufl.edu
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