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Volume 5 Issue 2 February 2018 Top 20 Articles published after
2/1/2014 (cites as of 2/28/2018)
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Rank
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Cites
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Article Title
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Authors
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Journal/Year
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1
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352
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A new criterion for assessing
discriminant validity in variance-based structural equation modeling
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Henseler, Jorg;
Ringle, Christian M.; Sarstedt,
Marko
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JOURNAL OF THE ACADEMY OF
MARKETING SCIENCE/JAN 2015
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2
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202
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You are what you can access:
Sharing and collaborative consumption online
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Belk, Russell
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JOURNAL OF BUSINESS
RESEARCH/AUG 2014
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3
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166
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Consumer Brand Engagement in
Social Media: Conceptualization, Scale Development and Validation
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Hollebeek, Linda D.; Glynn, Mark S.;
Brodie, Roderick J.
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JOURNAL OF INTERACTIVE
MARKETING/MAY 2014
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4
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151
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Institutions and axioms: an
extension and update of service-dominant logic
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Vargo, Stephen L.; Lusch, Robert F.
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JOURNAL OF THE ACADEMY OF
MARKETING SCIENCE/JAN 2016
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5
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129
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How Smart, Connected Products
Are Transforming Competition
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Porter, Michael E.; Heppelmann, James E.
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HARVARD BUSINESS REVIEW/NOV
2014
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6
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109
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The Role of Customer Engagement
Behavior in Value Co-Creation: A Service System Perspective
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Jaakkola, Elina;
Alexander, Matthew
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JOURNAL OF SERVICE RESEARCH/AUG
2014
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7
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99
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Embrace perform model:
Complexity theory, contrarian case analysis, and multiple realities
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Woodside, Arch G.
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JOURNAL OF BUSINESS
RESEARCH/DEC 2014
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8
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93
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From Multi-Channel Retailing to
Omni-Channel Retailing Introduction to the Special Issue on Multi-Channel
Retailing
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Verhoef, Peter C.; Kannan, P. K.;
Inman, J. Jeffrey
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JOURNAL OF RETAILING/JUN 2015
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9
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89
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Financial Literacy, Financial
Education, and Downstream Financial Behaviors
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Fernandes, Daniel; Lynch, John G., Jr.; Netemeyer, Richard G.
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MANAGEMENT SCIENCE/AUG 2014
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10
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88
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The Impact of Corporate
Sustainability on Organizational Processes and Performance
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Eccles, Robert G.; Ioannou, Ioannis; Serafeim, George
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MANAGEMENT SCIENCE/NOV 2014
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11
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87
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Applying complexity theory to
deepen service dominant logic: Configural
analysis of customer experience-and-outcome assessments of professional
services for personal transformations
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Wu, Pei-Ling; Yeh, Shih-Shuo; Huan, Tzung-Cheng (T. C. );
Woodside, Arch G.
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JOURNAL OF BUSINESS
RESEARCH/AUG 2014
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12
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86
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The future of research on
entrepreneurial intentions
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Fayolle, Alain; Linan,
Francisco
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JOURNAL OF BUSINESS
RESEARCH/MAY 2014
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13
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83
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When the Recipe Is More
Important Than the Ingredients: A Qualitative Comparative Analysis (QCA) of
Service Innovation Configurations
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Ordanini, Andrea; Parasuraman,
A.; Rubera, Gaia
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JOURNAL OF SERVICE RESEARCH/MAY
2014
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14
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79
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Coopetition-Quo vadis? Past accomplishments and future challenges
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Bengtsson, Maria; Kock,
Soren
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INDUSTRIAL MARKETING
MANAGEMENT/FEB 2014
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15
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78
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How does corporate social
responsibility contribute to firm financial performance? The mediating role
of competitive advantage, reputation, and customer satisfaction
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Saeidi, Sayedeh
Parastoo; Sofian, Saudah;
Saeidi, Parvaneh; Saeidi, Sayyedeh Parisa; Saaeidi, Seyyed Alireza
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JOURNAL OF BUSINESS
RESEARCH/FEB 2015
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16
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74
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Social media technology usage
and customer relationship performance: A capabilities-based examination of
social CRM
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Trainor, Kevin J.; Andzulis, James (Mick); Rapp, Adam; Agnihotri,
Raj
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JOURNAL OF BUSINESS
RESEARCH/JUN 2014
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17
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73
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The Extended
Transportation-Imagery Model: A Meta-Analysis of the Antecedents and
Consequences of Consumers' Narrative Transportation
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van Laer,
Tom; de Ruyter, Ko;
Visconti, Luca M.; Wetzels, Martin
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JOURNAL OF CONSUMER
RESEARCH/FEB 2014
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18
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66
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The evolution of service
innovation research: a critical review and synthesis
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Carlborg, Per; Kindstrom,
Daniel; Kowalkowski, Christian
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SERVICE INDUSTRIES JOURNAL/APR
4 2014
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19
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65
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Fostering Consumer-Brand
Relationships in Social Media Environments: The Role of Parasocial
Interaction
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Labrecque, Lauren I.
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JOURNAL OF INTERACTIVE
MARKETING/MAY 2014
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20
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64
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Innovation through
institutionalization: A service ecosystems perspective
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Vargo, Stephen L.; Wieland, Heiko; Akaka, Melissa Archpru
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INDUSTRIAL MARKETING
MANAGEMENT/JAN 2015
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