Shuganís Top20 Marketing Meta Journal

 at the University of Florida

 

 

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Shuganís Top 20 Marketing Meta-Journal (Most Cited Marketing Articles)

 

Introduction:

With high-powered search-engines, individual journals become less relevant.†† Rather than browsing the latest issue, researchers can search for peer-reviewed articles in their often narrow specialties.Although efficient, researchers may be less aware of hot topics outside their specialty.

This website (www.marketingscience.org) hopes to mitigate that problem by publishing a meta-journal.It allows marketing researchers to view the latest high-impact articles across all marketing journals.To insure objectivity, we evaluate impact using traditional data from the Social Science Citation Index (SSCI, SCI-EXPANDED, A&HCI).We include journals based on Google Scholarís journal h5-index.We define marketing journals as scholarly journals either with relevant keywords in their title or with a marketing department.That list is here.Each meta-journal issue contains the top 20 most cited marketing articles as defined by web-of-science (e.g., reviews are not articles) in a four-year moving window.This recent window should still be sufficiently long to ensure both stability (>30 cites per article) and variation (i.e., new articles) across months given SSCI weekly updates.Note:When articles tie (on number of citations), the latest article is ranked first.S. Shugan

Maintained by Qiaoni Shi;However, S. Shugan is responsible for all errors and omissions.

Volume 8 Issue 2 February 2021 Top 20 Articles published after 2/1/2017 (cites as of 2/28/2021)

Rank

Cites

Article Title

Authors

Journal/Year

1

530

The Rise of the Sharing Economy: Estimating the Impact of Airbnb on the Hotel Industry

Zervas, Georgios; Proserpio, Davide; Byers, John W.

JOURNAL OF MARKETING RESEARCH/OCT 2017

 

 

 

 

 

2

327

THE TRUTH ABOUT BLOCKCHAIN

Lansiti, Marco; Lakhani, Karin R.

HARVARD BUSINESS REVIEW/JAN-FEB 2017

 

 

 

 

 

3

314

Customer engagement: the construct, antecedents, and consequences

Pansari, Anita; Kumar, V.

JOURNAL OF THE ACADEMY OF MARKETING SCIENCE/MAY 2017

 

 

 

 

 

4

257

Service-dominant logic 2025

Vargo, Stephen L.; Lusch, Robert F.

INTERNATIONAL JOURNAL OF RESEARCH IN MARKETING/MAR 2017

 

 

 

 

 

5

251

Mirror, mirror on the wall: a comparative evaluation of composite-based structural equation modeling methods

Hair, Joseph F.; Hult, G. Tomas M.; Ringle, Christian M.; Sarstedt, Marko; Thiele, Kai Oliver

JOURNAL OF THE ACADEMY OF MARKETING SCIENCE/SEP 2017

 

 

 

 

 

6

241

An Analysis of Data Quality: Professional Panels, Student Subject Pools, and Amazon's Mechanical Turk

Kees, Jeremy; Berry, Christopher; Burton, Scot; Sheehan, Kim

JOURNAL OF ADVERTISING/2017

 

 

 

 

 

fs

224

The Future of Retailing

Grewal, Dhruv; Roggeveen, Anne L.; Nordfalt, Jens

JOURNAL OF RETAILING/MAR 2017

 

 

 

 

 

8

220

Toward a theory of customer engagement marketing

Harmeling, Colleen M.; Moffett, Jordan W.; Arnold, Mark J.; Carlson, Brad D.

JOURNAL OF THE ACADEMY OF MARKETING SCIENCE/MAY 2017

 

 

 

 

 

9

214

S-D logic-informed customer engagement: integrative framework, revised fundamental propositions, and application to CRM

Hollebeek, Linda D.; Srivastava, Rajendra K.; Chen, Tom

JOURNAL OF THE ACADEMY OF MARKETING SCIENCE/JAN 2019

 

 

 

 

 

10

203

Bridging Design and Behavioral Research With Variance-Based Structural Equation Modeling

Henseler, Jorg

JOURNAL OF ADVERTISING/2017

 

 

 

 

 

11

201

Artificial Intelligence in Service

Huang, Ming-Hui; Rust, Roland T.

JOURNAL OF SERVICE RESEARCH/MAY 2018

 

 

 

 

 

12

165

Brave new world: service robots in the frontline

Wirtz, Jochen; Patterson, Paul G.; Kunz, Werner H.; Gruber, Thorsten; Lu, Vinh Nhat; Paluch, Stefanie; Martins, Antje

JOURNAL OF SERVICE MANAGEMENT/2018

 

 

 

 

 

13

160

Single-Paper Meta-Analysis: Benefits for Study Summary, Theory Testing, and Replicability

McShane, Blakeley B.; Bockenholt, Ulf

JOURNAL OF CONSUMER RESEARCH/APR 2017

 

 

 

 

 

14

157

Domo Arigato Mr. Roboto: Emergence of Automated Social Presence in Organizational Frontlines and Customers' Service Experiences

van Doorn, Jenny; Mende, Martin; Noble, Stephanie M.; Hulland, John; Ostrom, Amy L.; Grewal, Dhruv; Petersen, J. Andrew

JOURNAL OF SERVICE RESEARCH/FEB 2017

 

 

 

 

 

15

147

Customer experience management: toward implementing an evolving marketing concept

Homburg, Christian; Jozic, Danijel; Kuehnl, Christina

JOURNAL OF THE ACADEMY OF MARKETING SCIENCE/MAY 2017

 

 

 

 

 

16

141

Crowdsourcing Consumer Research

Goodman, Joseph K.; Paolacci, Gabriele

JOURNAL OF CONSUMER RESEARCH/JUN 2017

 

 

 

 

 

17

138

Omnichannel Retail Operations with Buy-Online-and-Pick-up-in-Store

Gao, Fei; Su, Xuanming

MANAGEMENT SCIENCE/AUG 2017

 

 

 

 

 

18

134

Service Encounter 2.0: An investigation into the roles of technology, employees and customers

Lariviere, Bait; Bowen, David; Andreassen, Tor W.; Kunz, Werner; Sirianni, Nancy J.; Voss, Chris; Wuenderlich, Nancy V.; De Keyser, Arne

JOURNAL OF BUSINESS RESEARCH/OCT 2017

 

 

 

 

 

19

123

A triadic framework for collaborative consumption (CC): Motives, activities and resources & capabilities of actors

Benoit, Sabine; Baker, Thomas L.; Bolton, Ruth N.; Gruber, Thorsten; Kandampully, Jay

JOURNAL OF BUSINESS RESEARCH/OCT 2017

 

 

 

 

 

20

122

A social commerce investigation of the role of trust in a social networking site on purchase intentions

Hajli, Nick; Sims, Julian; Zadeh, Arash H.; Richard, Marie-Odile

JOURNAL OF BUSINESS RESEARCH/FEB 2017

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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email: steven.shugan<at>warrington.ufl.edu
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